[Notice] Information on the issue where apps are not displayed in the launcher of Megazone PoPs
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This is a MegaZone account.
On January 10th, 2024, an issue occurred where apps were not displayed in the launcher of Megazone PoPs. We would like to inform you as follows.
Issue Content
Apps not displayed in Megazone PoPs launcher
cause
Version 1.42.4, released on January 9, 2024 at 6:00 PM, included an action to automatically delete users in B2B organizations whose accounts had been unverified for more than 7 days.
Since the deleted users who met the conditions included the organization's address owner, the app was not displayed when users in the organization without an organization's address owner accessed the launcher.
Temporary measures
- For organizations that do not have an organizational address owner, we have designated another user within the organization as the address owner.
- We are temporarily taking measures to prevent the launcher from querying organization address owners and organization information.
Follow-up actions
We will supplement the process as follows to avoid the same issue from occurring.
- Added defensive logic to prevent organization address owners from being deleted even if they remain unverified for 7 days
- Added defensive logic to prevent organization address owners from being deleted even if they remain unverified for 7 days
We apologize again for any inconvenience caused.
We will strive to be reborn with more stable and better services.
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